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MelGeek Returns & Exchanges

We want you to be completely satisfied with your high-performance mechanical keyboard and accessories. If your order doesn't meet your expectations, we offer a 30-day return policy for items in original, unused condition.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Secure Packaging

Place the product in its original MelGeek packaging, ensuring all keycaps, cables, and accessories are included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label or use a tracked carrier to send your package to our designated processing center.

4

Inspection and Refund

Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing