MelGeek Returns & Exchanges
We want you to be completely satisfied with your high-performance mechanical keyboard and accessories. If your order doesn't meet your expectations, we offer a 30-day return policy for items in original, unused condition.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Place the product in its original MelGeek packaging, ensuring all keycaps, cables, and accessories are included to avoid restocking fees.
Ship It Back
Affix the provided shipping label or use a tracked carrier to send your package to our designated processing center.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing